Support

InterActive Legal prides itself on providing
the highest level of customer care.

Support Hours are 8:30am – 5:30pm ET Monday through Friday, except holidays

Content Support: 

Questions regarding document and interview content, navigating interviews, instructions on entering client information and creating documents, selecting interview profiles, creating reciprocal documents, customization and document formatting and editing.
   Phone: (321) 252-0100, Option 2
   Email: content@interactivelegal.com

Technical Support: 

Assistance with technical issues, software installation and updates, network setup, Legal Discussion Forums, and Website.
   Phone: (321) 252-0100, Option 1 or dial direct at (321) 252-0094
   Email: support@interactivelegal.com

Customer Service: 

Subscription renewals, billing, business questions, licensing, product codes, and general concerns.
   Phone: (321) 252-0100, Option 3
   Email: customerservice@interactivelegal.com


Online Support Resources for Subscribers

We offer a wide variety of free online software training courses designed for all levels of experience with our software. 

These short “tips and tricks” videos focus on things you may not have known your drafting system can do.

Frequently Asked Questions (FAQs) contains answers to commonly asked questions from ILS subscribers.

This category contains Content Release Notes and Element Template Redlines for the Legacy Version of InterActive LegalSuite™.

This page contains system requirements for InterActive LegalSuite™ platform.

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